Find Where Your SaaS Product Is Leaking Users
A fixed-scope, evidence-backed audit that surfaces the friction points, UX debt, and conversion blockers costing you retention and revenue.
From £1,190
What the audit actually finds.
Before you redesign, you need to know what is actually broken. The Growth Experience Audit gives you a prioritised, evidence-based picture of exactly where your product is costing you users, and what to fix first.
Built for · Every stage · the usual entry point
You know something in the experience is costing you retention. You do not yet know which thing, or what it is worth fixing first.
AI-augmented delivery
AI helps us process session data and support tickets at volume, so the audit reads the whole picture rather than a sample.
Accessibility included
The audit includes a WCAG 2.2 AA pass covering contrast, keyboard, focus and screen-reader output, scored alongside the commercial findings. For EU-facing SaaS this is increasingly a procurement question, not a nice-to-have.
What you receive
- Heuristic UX review
- User flow friction analysis
- Conversion and onboarding audit
- Accessibility check (WCAG 2.1 AA)
- Prioritised findings report (severity + business impact)
- 90-day action plan
- Optional: executive summary for stakeholders
Should you start here?
Teams that know their product is underperforming but do not know exactly where, and companies preparing for a redesign or fundraise who need an evidence-backed baseline.
Why teams start with a Growth Experience Audit
Because redesigns built without evidence recreate the same problems in a different colour scheme. The audit gives you the evidence to make change that sticks.
How the SaaS UX and growth audit runs, step by step
We structure every engagement so you always know where we are and what comes next.
Brief
Agree focus areas and success metrics.
Audit
Deep review across the product using expert and heuristic methods.
Evidence
Findings mapped to business impact.
Report
Severity-rated findings with a prioritised 90-day action plan.
Debrief
Walkthrough call to answer questions and decide next steps.
What a Growth Experience Audit costs
Adjust the parameters to get a rough budget range. Every project is different. We scope properly before committing to a final number.
Estimated investment
£1,700
This is a rough guide. Final cost depends on actual scope.
Get a Growth Experience Audit quote
Services often paired with the audit
Ready to start with Growth Experience Audit?
Book a free discovery call or tell us what you need and we will come back with an honest proposal.